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Support Center

Our dedicated support team is here to assist you with any questions or concerns.
Email Contacts
help@onebrick.io (General)
payment-ops@onebrick.io (Transaction Status Related)
WhatsApp Support
General Inquiries:
+62 818-1888-8033
Transaction Status Related:
+62 858-4592-2268
+62 812-9272-1464
Availability Hours:
Weekdays: 24 hours
Weekends & Holidays: 8:00 AM - 11:59 PM
⚠️  Mis-received Funds?
Have you received unexpected funds from a Brick client?
Fill out the form on the right and select "Mis-received Funds" as your issue category.

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Let us help you resolve your concerns
Our support team will respond within 24 business hours
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