Overview
By using Brick's services, you (“User”) agree to be bound by the service agreement (“Agreement”) and comply with the Terms and Conditions of Use for Brick services (“T&C”) as follows:
These T&C govern how you use and access the services provided by PT Eastern Transglobal Remittance and/or its affiliates (“Brick”, “We” or “Us”).
By clicking “Register” on the website www.onebrick.io and signing the Agreement, you declare that you have read, understood, and agree to be bound by the T&C, including the privacy policy.
You also acknowledge and agree that:
- The services are licensed, not sold to you, and may only be used as outlined in the T&C andAgreement;
- When creating an account for the first time, we will ask for your email address to verify the account by sending a verification email. Use of the services may also be subject to separate terms and conditions from third parties related to services and fees, which are your responsibility;
- The services are provided “as is” without any warranties, and Brick has no obligations to you.
Definition
In this document, some terms and phrases have specific meanings that must be understood as follows:
- Affiliation: refers to PT Brick Teknologi Indonesia and PT Brick Financial Inklusif and/or in relation to legal entities: other parties who, directly or indirectly control, are under joint control with or controlled directly or indirectly by Brick, or (ii) in relation to individuals, anyone who has an employment relationship or acts as a representative or proxy of Brick.
- Platform: Refers to the website, mobile application or other electronic services provided by PTEastern Transglobal Remittance to access the services and information provided by the company.
- Client: Refers to any individual or entity who accesses or uses the PT Eastern Transglobal Remittance platform, including but not limited to users who register as members or anonymous users.
- Personal data: Refers to information that can be used to identify an individual, including but not limited to name, address, telephone number, email address, and other information that may be collected by the Company in accordance with the applicable Privacy Policy.
- Terms and Conditions: Refers to the provisions, rules, agreements, and guidelines explained in this document, which govern the use of the PT Eastern Transglobal Remittance platform byUsers.
- Privacy Policy: Refers to the policies governing the collection, use and protection of Users' personal data, which can be accessed through the PT Eastern Transglobal Remittance platform.
- KYB (Know Your Business): KYB is an abbreviation for "Know Your Business" which refers to the process of identifying and verifying companies or business entities that use PT EasternTransglobal Remittance services. This includes assessing business risks and gathering information necessary to understand the User's business.
- CDD (Customer Due Diligence): is an abbreviation for "Customer Due Diligence" which refers to the steps and procedures undertaken to identify and verify the identity of individual Clients or business entities at the time of registration and during use of the platform.
- EDD (Enhanced Due Diligence): EDD stands for "Enhanced Due Diligence" which refers to additional actions that a Company may take to identify and understand higher risks associated with a particular Client or a particular transaction.
- Fund Transfer Order: Refers to written or electronic instructions given by the User to the Company to transfer funds from the user's account to certain third parties, for certain purposes, in accordance with the applicable terms and conditions
- Service: Services are a collection of functions, features and services provided by PT Eastern Transglobal Remittance through its platform, including but not limited to fund transfer services, and other related services.
- BrickPay Service: The BrickPay service is a special service provided by PT Eastern Transglobal Remittance which includes fund transfers within the company's collaboration network.
- Mitra: Partners are third parties and/or their affiliates who collaborate with PT Eastern Transglobal Remittance to provide certain services to Users. Partners have the necessary permits to provide these services and play an important role in carrying out related transactions and operations.
- Workday: Business Day is the day of the week determined by the Company as the day on which the platform services are available for use by Users. Working Days may not include national holidays or certain days determined by the Company
- Calendar Days: Calendar Day is any day in a calendar year consisting of 365 or 366 days, corresponding to leap years, which is used to calculate time periods and terms in this document.
All other terms and phrases used in this document have the same meanings as described in the appropriate context.
Use of Services
- Account Registration and Verification:
- Clients must register to use the services provided by Brick.
- Entire required documents submitted by the Client must be accurate, complete and valid in accordance with applicable provisions.
- Brick has the right to perform KYB on data submitted by the Client. If there are inaccuracies or discrepancies in the data, Brick has the right to refuse registration or take other appropriate action.
- One Entity, One Account:
Each entity or Client is permitted to have only one account with Brick. Clients should not attemptto register with multiple accounts.
- Account Responsibility:
- Client is solely responsible for the use and security of their accounts.
- Client is required to maintain the confidentiality of their account information, including passwords and other account-related information.
- If Client suspects any misuse of their account, they must immediately notify Brick and take the necessary steps.
- Account Management:
- Client have the right to appoint an account manager to manage their account.
- However, the Client remains fully responsible for their account and every transaction carried out by the account manager is considered a valid order from the Client.
- The client releases Brick from all responsibilities, demands, demands, orders, compensation, claims, expenses, damages, obligation to pay fees, and/or lawsuits that may arise due to account misuse caused by negligence, error, or misuse by the account manager.
- Suspension of Service
Brick has the right to suspend or freeze the Client's account partially or fully if a violation ofthese terms and conditions is found, or if required by applicable law or regulation.
General Terms of Fund Transfer Services
- Amount According to Fund Transfer Order:
The amount of funds to be transferred will be in accordance with the Funds Transfer Order submitted by the Client. Brick will make the transfer according to the instructions given by the Client. - Deadline for Executing a Transfer Order:
Brick has the right to cancel the Fund Transfer Order if the Client does not carry out the transfer order within the specified time. This deadline will be set by Brick and communicated to the Client. - Collaboration with Partner:
- Clients understand that processing of funds transfer transactions by Brick may involve partners, including banks or other financial institutions
- Due to the partner's involvement in transaction processing, the Client releases Brick from responsibility for compensation, claims, expenses, damages, obligation to pay fees, lawsuits, and/or demands that may arise as a result of errors, omissions, or delays in transaction processing caused by Partner. However, Brick will do its best to facilitate communication between Client and Partner to resolve any issues that may arise
- Transaction Processing Time:
The transaction processing time by Brick may depend on the specified Service Level Agreement(SLA). Clients may refer to the SLA available on the link provided by Brick to understand more about the applicable processing times. - Transaction Cancellation:
Any fund transfer transaction request that has been received by Brick cannot be cancelled, except in the following situations:
- A transaction failure occurred that could not be completed.
- Brick has not received funds from the Client.
- There are allegations and/or indications of suspicious transactions that require further review in accordance with applicable laws and regulations.
Effective Time and Termination of Agreement
- The Parties can make an Agreement to regulate cooperation in more detail. The AgreementPeriod is valid for a period of 1 (one) year from the effective date of the Agreement ("Initial Validity Period"). The Parties agree that this Agreement will be automatically extended every 1 (one) subsequent year, unless one party provides written notification to the other party at least30 (thirty) days before the end of the Initial Term. The provisions in this Article may change according to the agreement of the Parties.
- The agreement can be terminated by written notification from one party to the other party. Expiry notice must be given at least 30 (thirty) days before the end date of the Initial Term or subsequent extension.
- After the end of the Agreement, both parties will remain bound by the provisions which by their nature are required to remain in effect after the end of the Agreement, including but not limited to confidentiality obligations and applicable legal provisions. Both parties will respect and comply with the terms and conditions as stipulated in this Agreement.
- The agreement may be terminated by either party without notice if one of the following conditions is met:
- One of the Parties stops his business or admits/is declared bankrupt or unable to pay his debts.
- The business license of one of the Parties is revoked by the competent authority.
- The Client provides incorrect data or misuses the Platform.
- The Client carries out prohibited business as stipulated in the terms of the Agreement.
- The termination or termination of the Agreement (i) does not release or eliminate the rights and obligations of the Parties that existed before the termination or termination of the Agreement, so that the obligations must be fulfilled immediately within a period of no later than 14(fourteen) Calendar Days after the date the effective termination or termination of theAgreement, and (ii) does not affect the rights and obligations of the Parties that are expressly stipulated to apply or remain in effect after the termination or termination of the Agreement.