Empowering Fish Farmers: How eFishery's Kabayan Transformed Its Payment Ecosystem Using Brick

eFishery is a leading Aquaculture Technology company in Asia that has been pioneering the fishing industry revolution since its establishment in 2013. As a trailblazer in its field, eFishery has developed various innovations that transform the traditional aquaculture landscape into an efficient and sustainable modern ecosystem. eFishery's main mission is to provide for the world's food needs through efficient and productive aquaculture, while simultaneously reducing economic disparities by empowering local fish farmers across Indonesia through affordable and innovative technology.

Throughout its decade-long journey, eFishery has consistently delivered cutting-edge solutions that not only benefit fish farmers but also create added value for the entire aquaculture supply chain, from buyers to other stakeholders. One of eFishery's flagship innovations is Kabayan (Kasih, Bayar Nanti or Give Now, Pay Later), a revolutionary financial service designed specifically for freshwater fish farmers in Indonesia. Kabayan provides broader access for farmers to a variety of financial services, enabling them to develop their fish farming businesses more optimally.

For four years, eFishery grappled with significant challenges in managing manual payments across their extensive network of partners in Indonesia. The company struggled with processing mass payments efficiently, tracking transaction statuses, and addressing potential bank-side issues. This situation not only consumed considerable time and resources but also hindered eFishery's ability to scale their operations effectively. The lack of real-time visibility into payment statuses and the high risk of human error in manual processes further compounded these challenges.

eFishery recognized the urgent need for a solution that could streamline their payment processes, enhance operational efficiency, and support their rapid growth. They required a system that could handle large volumes of transactions securely, comply with financial regulations, and provide comprehensive reporting capabilities. Additionally, eFishery sought a solution that would integrate seamlessly with their existing systems, offer competitive pricing, and provide responsive customer support to ensure a smooth transition and minimal disruptions to their operations.

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After a four-year struggle with manual payment processes, eFishery found a transformative solution in Brick's automated payment system. This partnership emerged from eFishery's continuous search for a solution that could address the needs of both their internal team and field partners. Brick's platform offers a comprehensive suite of features, including mass payment processing with a single click, real-time transaction visibility, and easy integration with existing systems through its API. These capabilities significantly reduced the manual workload for eFishery's team, saving time and resources while improving accuracy and efficiency.

Beyond streamlining payments, Brick's solution brought additional benefits to eFishery's operations. The platform's robust reporting dashboard enables easy payment recaps, trend analysis, and accurate financial reporting, supporting strategic decision-making and long-term planning. Importantly, Brick's high security standards and regulatory compliance allow eFishery to manage large-scale, sensitive financial transactions with confidence. The combination of competitive pricing, quality service, and responsive customer support ensured a smooth transition to the new system. By adopting Brick's technology, eFishery has not only resolved its immediate payment challenges but also positioned itself for sustainable future growth, enabling continued expansion without the limitations of its previous payment system.

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The implementation of Brick's payment solution has dramatically transformed eFishery's operations, yielding significant improvements in efficiency and accuracy. The most notable change is in the payment process time, which has been reduced from a minimum of one hour to less than 15 minutes. This remarkable time-saving allows eFishery to allocate more resources to strategic business aspects. Additionally, the payment reconciliation process has been streamlined, with Brick's dashboard providing easy access to transfer proofs and enabling quick data management. This efficiency extends to field teams, who now receive transfer proofs rapidly, enhancing overall transparency and communication.

These operational improvements have had a profound impact on eFishery's relationships with its partners. The faster, more accurate payment process has significantly increased trust and satisfaction among field partners, strengthening eFishery's business relationships. Partners now feel more confident in their collaboration with eFishery, appreciating the enhanced speed and accuracy of payments. Furthermore, Brick's clear communication about technical issues and system maintenance has bolstered trust between eFishery, its partners, and Brick itself. As a result, eFishery reports a very significant positive impact on their large-scale payment processes, expressing satisfaction with Brick's services from onboarding to ongoing support. This success has not only improved operational efficiency but also laid a strong foundation for eFishery's sustainable growth in the future.

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