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Facing rapid growth, GoF4n needed to transform from a manual bank transfer system to a more efficient payment system to handle increasing transaction volumes.
Solution
Implementation of Brick's QRIS provided a comprehensive payment solution with 24/7 processing capability and seamless API integration.
Result
Achieved significant reduction in payment-related complaints and improved operational efficiency, building a strong foundation for nationwide expansion.
Revolutionizing Community-Based Online Transportation
GoF4n emerged as an innovator in the ride-hailing industry by introducing a unique community-based concept first launched in Pasuruan in January 2024. The platform is specifically designed to create a transportation ecosystem that connects three key elements: drivers as service providers, customers as users, and business owners as business development partners.
Within 10 months of operation, GoF4n has recorded impressive growth by building a network across more than 30 cities from Aceh to Papua. This rapid expansion is marked by the joining of nearly 300 active drivers operating under local agent management, reflecting the success of the community empowerment model on a national scale.
Optimizing Payment Systems to Support Community Growth
GoF4n's rapid community growth brought significant challenges in payment system management. The previously used manual bank transfer system showed various limitations, particularly in verification speed and operational time constraints, which often hindered transaction smoothness.
The continuously increasing transaction volume required a more sophisticated and efficient payment solution. The GoF4n team recognized the importance of adopting a payment system that was not only familiar to users but also easy to integrate into their existing technological infrastructure.
Brick QRIS Implementation Becomes a Reliable Digital Payment Solution for GoF4n Community
GoF4n chose Brick QRIS as their payment solution after a thorough evaluation. This decision was based on Brick's ability to provide a comprehensive QRIS system with support for both dynamic and static transactions, offering maximum flexibility in payment management.
The implementation provided significant advantages with a 24/7 payment system without cut-off time limitations. This feature proved crucial for GoF4n's business model serving communities across different time zones. The integration process went smoothly thanks to comprehensive API documentation and responsive technical support from the Brick team.
Transformative Impact of Brick QRIS for GoF4n
The implementation of Brick QRIS delivered transformation beyond GoF4n's initial expectations. The dramatic decrease in payment-related complaints became tangible proof of this new system's success. Customers who previously experienced payment verification issues can now transact smoothly anytime and anywhere. This increased satisfaction is reflected in positive testimonials received through various GoF4n feedback channels.
From an operational perspective, GoF4n's developer team experienced significant impact with the comprehensive monitoring dashboard. The more manageable system freed the team to focus on new service innovations. Responsive technical support from Brick also ensures that any potential issues can be resolved quickly, maintaining 24/7 system stability.
However, the most important achievement is how Brick QRIS has become a catalyst for GoF4n's growth. With a scalable and reliable payment system, GoF4n now has a strong foundation to realize its grand vision. Expansion to new cities has become easier as potential partners and drivers see a professional payment system. GoF4n's community empowerment model has gained more trust thanks to modern payment infrastructure support.
