TilyanPristka Revolutionizes Bookkeeping for Indonesian Enterprises with Speed and Accuracy with Brick

Tilyanpristka provides Business Process Outsourcing (BPO) services for various corporations in Indonesia. Tilyanpristka specializes in finance and accounting services. The offered BPO services includes business process, business technology,personnel management, human resources management, and software as a service.

Since 2011, Tilyanpristka has been initiating different digital transformations to improve their operational efficiency. The transformation started with the establishment of a data center owned by Tilyanpristka. Tilyanpristka  has also offered an open source for their BPO portal, and has also partnered with 5 global and local tech companies to offer value-added-services, such as robotic process automation, accounting software, and cash management automation. In 2018, Tilyanpristka joined the Santa Fe Associates International (SFAI) as the main partner for the global SFAI network in Indonesia.

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Bookkeeping processes involve a lot of manual process due to the need to consolidate company’s transactional data from multiple sources. As a BPO provider, Tilyanpristka must manually consolidate their client’s historical financial data for them to be inputted manually into the accounting software.

This process, however, is not error-free and causes Tilyanpristka team to use a lot of their time to finish the client’s accounting report. This main problem made Tilyanpristka realise the need to improve their existing bookkeeping services. The problem becomes a foundation to improve overall client satisfaction, market expansion, and automated accounting process.

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Brick comes swooping in as Tilyanpristkas partner in automating bookkeeping processes. With Brick’s Transaction Data API, Tilyanpristkacan retrieve their client’s real-time transactional data connected to the client’s corporate financial account. The transaction data automatically inputted to the accounting software used by tilyanPristka for then to be adjusted based on the type of account.

Tilyanpristka and Brick prioritize client’s consent, whereas this automated service will only be implemented if clients agree to do so and have given their corporate financial account credentials. In addition, Brick does not store any of the client's transaction data or credentials. This service is a free value-added-service that becomesan advantageous option for Tilyanpristkas clients to gain accountingreports faster and more accurately.

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The implementation of Brick's Data API by PT TilyanPristka yielded tangible benefits for the company and its clients. This technology became a groundbreaking innovation in Indonesia, never before seen in other technology companies. The integration of Brick's Transaction Data API into TilyanPristka's bookkeeping system resulted in significant improvements in efficiency and accuracy.

The time required for the reconciliation process was reduced by up to 50% thanks to Brick's automation. The transaction recording accuracy on the chart of accounts (COA) reached 100%, eliminating the possibility of human errors. This enabled the bookkeeping team to work more efficiently and complete financial reports faster. As a result, client satisfaction increased dramatically, with a 100% increase in the Net Promoter Score (NPS).

The successful implementation of Brick's Data API at TilyanPristka demonstrates the vast potential of this technology in enhancing BPO services overall. This collaboration serves as a real-world example of how technological innovation can transform the BPO industry through bookkeeping process automation, improved operational efficiency, and greater client satisfaction.

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