5 Reasons Why Liveness Detection is Important in the e-KYC Process
5 Reasons Why Liveness Detection is Important in the e-KYC Process
If translated literally, liveness detection means detecting life. Then, whose life will be detected? Liveness detection is a technology or system capable of detecting the authenticity of an image. This sophistication is closely related to face recognition and its use in the field of security. Let's understand what liveness detection is and why this technology is important in the e-KYC process.
Liveness detection is a security system that makes the face recognition feature stronger. In face recognition itself, the system can detect faces from both 2D and 3D images. Unfortunately, this still poses a risk of image or photo forgery. When this technology is combined with liveness detection, the system can identify more deeply. This technology can combine other biometric information, such as the user's voice, hair type, eye color, and so on.
As a case in point, there are still some individuals who intentionally misuse someone else's account or bank details for personal gain. Even though there is face recognition technology, fraudsters can use the original account owner's photo to unlock it without the account owner's knowledge or consent. That's why liveness detection technology is crucial in the business world, including in implementing e-KYC in the financial sector. Let's explore other compelling reasons why liveness detection is essential:
1. Harder to Hack
Imagine if someone steals or has your photo or video. Then they request access to financial information and transactions without your knowledge using that photo or video. If face recognition technology is not equipped with advanced liveness detection, there is still a possibility for that person to access your account using only a photo or video. When the system uses liveness detection, the likelihood of hacking becomes smaller.
2. Adaptable Quickly
Although there are increasing efforts by hackers to deceive the system, this technology can still provide customized security. Because of the use of Artificial Intelligence (AI) technology, liveness recognition can respond to existing challenges. The system can adapt and 'learn' from past cases. Therefore, similar cases will not be repeated.
3. High-Level Security
As a continued impact from the previous point, security systems become higher. Customer or client identities and data will be safer from various forms of abuse. Because for the e-KYC process itself, a system that quickly identifies data is essential. However, high security must also come simultaneously with speed. If it's not secure, not only will customers or clients be dissatisfied, but the company may also face legal threats for not safeguarding customer information properly.
4. Applicable on Mobile Devices
The sophistication of liveness detection and face recognition doesn't stop there. Nowadays, many companies are starting to implement it on mobile devices. So, customers or clients can access the company's services from home. Moreover, customers don't need to use the same camera because the designed system can be used with a smartphone camera.
5. Improved User Service
Several reasons from the previous points strongly support this point. Starting from verification speed, data and information security, to the ease of accessing services for customers or clients. All of these will directly increase customer or client satisfaction with the company. Not only when using company services, but they can also experience this convenience even before becoming customers or clients of the company. This can happen if the company has used liveness detection in the e-KYC process during registration. This means prospective customers don't need to come to the office or meet with company customer service for registration. All image and video profile recording processes and data verification can be done independently anywhere. Moreover, this system will not differentiate the security status for customers who come directly from those who register independently.
If you think this technology requires a large cost, you may need to consult directly with the provider. Because the cost will be significant at the start of operations. However, as it is used, the expenditure cost will become smaller. Especially when compared to the benefits obtained.
One thing that will convince you is that there are no additional costs for integration with other systems. Instead, this will improve the company's services in other sectors that may not have initially been the target of liveness detection use. For example, a company that was originally just a place for customers to store money could rapidly expand with additional investment services. This is not impossible due to the high satisfaction and trust of customers in the company.
Seeing how liveness detection works above, you will agree that its use is very necessary. This includes serving customers through the e-KYC process in various sectors in Indonesia, especially in financial services. Therefore, do not hesitate to invest your business capital in effective and efficient business support tools. If necessary, embrace Brick to build the entire customer and/or client information system. ***
